SPT concessions merge and move online

DUNOON Post Office will no longer process SPT (Strathclyde Partnership for Transport) concession cards over the counter.
As part of its rebranding, SPT is merging ferry cards into the National Entitlement Card (NEC), which is more commonly referred to as the bus pass.
Starting this week, the Strathclyde Concessionary Travel Scheme has moved to the new process for issuing ferry cards to island and peninsula residents.
As of now, all eligible residents applying for a new 60+ NEC or renewing their ferry card will have their Strathclyde ferry entitlement automatically added onto the NEC, replacing the current standalone ferry card.
David Clough, the transport lead at Dunoon Community Council, said he was concerned about the timing of the change, how it came about, and how it is going to be communicated to residents in Dunoon and across the peninsula.
He commented: There seems to be a complete breakdown of communication about something that will affect the population of Dunoon.
Mr Clough is also keen to hear more from SPT about how the new system will actually work.
The SPT website states the quickest way to apply for or renew an NEC is online.
There is also a phone number if residents are unable to go online or simply need some help in the matter. That number is 0141 333 3211, and it is available from 0900–1300 Mondays to Fridays.
Another part of the SPT website still states it is possible to get your concessionary ferry card at the Post Office. That is out of date, and the whole process has now transferred to digital.
The Post Office in Dunoon has put up a sign to confirm it will no longer process applications.